Troy Books is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
What Information We Collect
When you make a purchase, we collect:
- Your name and delivery address
- Your email address
- Your phone number (if provided)
We do not store your payment card details. All payments are processed securely by PayPal.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Send you order confirmation and dispatch notifications
- Contact you if there is an issue with your order
We will not use your information for marketing purposes unless you have explicitly opted in to receive marketing communications from us.
Third-Party Sharing
We share your information only with:
- Royal Mail and other delivery services, for the purpose of delivering your order
- PayPal, for the purpose of processing your payment
We do not sell, rent, or share your personal information with any other third parties.
Data Retention
We retain your order information for the period required by UK tax law (currently 6 years). You may request deletion of your personal data at any time by emailing info@troybooks.co.uk.
Cookies
Our website uses essential cookies required for the shopping cart to function. We use the Meta Pixel for analytics and advertising purposes. You can control cookie preferences in your browser settings.
Your Rights
Under UK data protection law, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at info@troybooks.co.uk.
Contact
If you have any questions about this privacy policy, please contact us at:
Email: info@troybooks.co.uk
Troy Books, Cornwall, United Kingdom